About the Alphabet House Nurseries in London

About The Alphabet House Nurseries

Welcome to The Alphabet House Nurseries, where every child’s development is nurtured in a safe, welcoming, and stimulating environment.

With over 30 years of experience, we have grown from our first nursery in Stratford to become a trusted provider of childcare across multiple locations in East London and Greenwich.

Our mission is to provide high-quality, inclusive care that supports every child’s unique needs and fosters their growth in a holistic way.

Alphabet House Nursery 30 years of exceptional childcare

Our PACS Values

At Alphabet House, we believe in the importance of every interaction. Our approach is guided by our PACS values (Purpose, Attitude, Community, and Service), which form the foundation of everything we do. These values guide our team in providing exceptional care, fostering emotional security, and building strong relationships with children and their families.

Purpose: Meaningful Care Moments

At Alphabet House, care is never just a routine. Every moment, whether it’s a mealtime, a nappy change, or a quiet rest time, is an opportunity to connect with your child. Our practitioners are trained to use these everyday routines to observe and understand each child’s unique needs. We view these moments as vital steps in building secure attachments and promoting developmental growth.

"We believe every interaction has a Purpose. Whether it’s a nappy change or a snack time, our practitioners use these moments to build secure attachments and observe your child’s unique needs."

Attitude: Building Emotional Security

We aim to create an emotionally secure environment where every child feels calm, safe, and supported. Our staff use a consistent, confident tone to encourage emotional regulation and resilience. By offering praise and affirmation, we help children develop a strong sense of self-belief and perseverance.

"Our Attitude is one of calm confidence. We use descriptive praise and words of affirmation to foster resilience, helping children believe in their own ability to succeed."

Community: Shared Responsibility for Safety

Safety is a shared responsibility. At Alphabet House, we work closely with families, local authorities, and the wider community to ensure your child’s well-being is always our priority. We reflect the diversity of our community in our nursery environment, with bilingual resources and family-focused displays that help every child feel seen and valued.

"Community means we are all responsible for your child’s well-being. From our mandatory cross-borough MASH checks to our inclusive displays featuring your family photos, we ensure every child feels they truly belong."

Service: Responsive & Nurturing Care

Our service is defined by our commitment to nurturing, responsive care. Using the “Serve & Return” approach, we engage with children at their level, following their lead and building trust. This model helps develop communication skills, emotional intelligence, and brain architecture—enabling children to thrive in a supportive, caring environment.

"Our Service is defined by responsiveness. Through 'Serve & Return' interactions, our staff meet children at eye level, following their lead to build trust and strengthen their communication skills."

By incorporating the PACS values into our daily practice, we create an environment where children feel secure, respected, and valued. From their first day with us to their transition to school, we’re here to ensure your child receives the very best care and education.

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About the Alphabet House Nurseries in London

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